Frequently Asked Questions


1. I want to send to multiple boxes, what do I do?

Add as many boxes as you wish in your cart, and proceed to check out. 

2. I want to send to multiple specific soldiers. How do I do it?

Add as many boxes as you want to your order and proceed to complete check-out. Afterwards, e-mail with the names, addresses and phone numbers of the soldiers and we'll deliver the care package to any one of the locations below, based on your choosing. 

3. I don't have a specific soldier in mind- where will the care packages go?

If you don't choose a specific delivery location (on page 2 of checkout)  We will use your shipping/billing address and allocate your care package(s) to a soldier(s) from your city or state. 

4. Help! My shipping address is my own in my e-mail confirmation! What do I do?

If you're sending a care package to a specific soldier and didn't enter their information, please contact us at to make the update. If not, don't worry! We'll make sure to deliver your care packages to a soldier from near your city/state in Israel. 

5. How do I specify a delivery location?

At check-out you will specify your soldiers contact information, your contact information and then be given options for delivery/Pick-Up locations. Please select Tel Aviv, Ra'anana (Bayit Shel Benji) Jerusalem (The Michael Levin Base) or Beit Shemesh unless your soldier lives on one of the kibbutzim listed below

Delivery locations are:

General Pick-Up
Jerusalem Tel Aviv Beit Shemesh Ra'anana
Garin Tzabar Delivery
Beit Zera
Ein HaHoresh
Gesher HaZiv
Kfar Masarik
 Lochamei HaGeta'ot
Ma'oz Haim Malkiya Moledet Nir Yitzchak
Ra'anana- Kfar Garin Tzabar
Sde Eliyahu


Hamsa Delivery
Evron  Ma'agan Michael Ginigar Nachshonim
Ma'ale HaHamisha Dalia
Ashdot Ya'akov